Where to buy an e-ticket (available online)
Grutto Pass 2025 “e-ticket” can be purchased online through your PC or smartphone.
After your purchase, the e-ticket (QR code) will be sent to you via email.
KKday
Trip.com
Customers purchasing through KKday or Trip.com can not check their visit history on smartphone or computer.
Webket *Instructions only available in Japanese
If you would like to be able to check your visit history on your smartphone or computer, please make your purchase through Webket.
*Please note, however, that both the webpage for making your purchase through Webket and the visit history function are only available in Japanese.
*Instructions only available in Japanese
Log in to your “my page” (after purchasing)
Grutto Pass 2025 e-ticket holders can check visitation history from their “my page” with a smartphone or PC.
*Instructions only available in Japanese
Please see here on how to log into your “my page”
*Instructions only available in Japanese
Contact
Contact information for customers who purchased the “Grutto Pass” through website as below.
KKDAY JAPAN Inc.TEL：03-6161-6768 ( Weekdays 09:00-18:00 )
EMail: service@kkday.com Trip.com
TEL：03-6844-3418 ( 09:00-18:00 ) Grutto Pass Office
Kudan First Place 8F, 4-1-28, Kudankita, Chiyoda-ku, Tokyo 102-0073
c/o Tokyo Metropolitan Foundation for History and Culture
Tel: 03-6256-9921 (10am–5pm on weekdays except for national holidays) *Japanese only